Our Services
Professional emergency electrical, plumbing, and heating services across Greater Manchester. One call, one flat fee, one hour response.
Emergency Electrical
Electrical emergencies can be dangerous — from complete power loss to sparking sockets. Our qualified electricians respond 24/7 to get your power restored safely.
- Complete power loss & outages
- Fault finding & diagnostics
- Consumer unit / fuse board faults
- Sparking sockets & switches
- Tripping circuits
- Emergency lighting faults

Emergency Plumbing
A burst pipe or major leak can cause thousands in damage every hour. We respond fast to stop the water, fix the issue, and minimise damage to your property.
- Burst pipes & emergency leaks
- Blocked drains & toilets
- Overflowing tanks & cisterns
- Leaking radiators & valves
- Water supply failures
- Stopcock & isolation valve issues

Hot Water & Heating
No hot water or heating can be a nightmare, especially in winter. Our licensed unvented hot water cylinder engineers will diagnose and aim to resolve the issue within your first hour.
- Boiler breakdowns & faults
- Hot water cylinder failures
- Unvented cylinder emergencies
- Central heating faults
- Thermostat & valve issues
- Immersion heater failures

Air B&B Emergency Services
We understand that guests require urgent attention to satisfy their stay and avoid negative feedback or claims. MCR Hero provides priority emergency response for Air B&B hosts and short-let properties.
- Priority emergency response for hosts
- Minimise guest disruption
- Avoid negative reviews & complaints
- Fast turnaround between bookings
- Electrical & plumbing emergencies
- Photo reports available for insurance

Landlord & Agent Service
We keep landlords and letting agents fully updated throughout every job. Our team provides real-time photos and video calls so you can agree the next plan of action without needing to be on site.
- Real-time photo updates during the job
- Video calls to discuss findings & next steps
- Direct communication with your engineer
- Ideal for away landlords & property managers
- Works with letting agents & property portfolios
Optional Report Service
Need documented proof of the issue and the fix? We offer an optional before & after photo report service for insurance claims, landlord records, or Air B&B dispute resolution.
The report service must be specified before the appointment is booked.
Need an Emergency Service Now?
£95 callout fee — covers your first hour. No hidden charges.
0161 399 2068